DeliverX IT LLC, a California limited liability company located in Riverside, California ("Company," "we," "our," or "us"), operates NexPort ("Service" or "System"). This Cookie Policy explains how we use cookies and similar tracking technologies when you access or use our shipping management platform.
What Are Cookies? Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit our website. They help us provide you with a better experience by remembering your preferences, enabling essential functionality, and improving our Service.
Similar Technologies: In addition to cookies, we may use similar technologies such as web beacons, pixels, local storage, and session storage. For simplicity, this policy refers to all these technologies collectively as "cookies."
Consent: By using the Service, you consent to our use of cookies as described in this Cookie Policy. You can manage your cookie preferences as described in Section 5.
We use the following categories of cookies on the Service. For each category, we provide specific cookie names, purposes, durations, and whether they are first-party or third-party cookies.
These cookies are absolutely necessary for the Service to function properly. Without these cookies, you cannot use the Service. These cookies do not collect information for marketing purposes and cannot be disabled.
Cookie Names: sb-access-token, sb-refresh-token, sb-auth-token
Type: Third-party (Supabase)
Duration: Session or up to 7 days (access token), up to 30 days (refresh token)
Purpose: Authenticate users, maintain login sessions, and manage user access to the Service
Data Collected: User ID, session ID, authentication tokens
Cookie Names: session-id, csrf-token
Type: First-party
Duration: Session (deleted when browser closes)
Purpose: Maintain session state across pages, protect against Cross-Site Request Forgery (CSRF) attacks
Data Collected: Session identifier, CSRF token
Cookie Names: cookie-consent, cookie-preferences
Type: First-party
Duration: 1 year
Purpose: Remember your cookie consent choices and preferences
Data Collected: Cookie consent status, cookie category preferences
These cookies enable enhanced functionality and personalization. While not strictly necessary, they improve your experience by remembering your preferences and settings. You can disable these cookies, but some features may not work as expected.
Cookie Names: user-preferences, dashboard-layout, table-settings
Type: First-party
Duration: 1 year
Purpose: Remember your dashboard layout, table column preferences, and other UI settings
Data Collected: UI preferences, layout settings, display options
Cookie Names: theme-mode, color-scheme
Type: First-party
Duration: 1 year
Purpose: Remember your dark/light mode preference and color scheme settings
Data Collected: Theme preference (dark/light), color scheme
These cookies help us understand how visitors interact with the Service, identify performance issues, and improve our platform. These cookies collect aggregated, anonymized data and do not identify you personally.
Cookie Names: _analytics, _ga, _gid (if Google Analytics is configured)
Type: First-party and third-party (if analytics services are configured)
Duration: Up to 2 years
Purpose: Collect anonymized usage statistics, track page views, measure feature adoption, and understand user behavior patterns
Data Collected: Page views, session duration, feature usage, anonymized user interactions
Cookie Names: _performance, _metrics
Type: First-party
Duration: 90 days
Purpose: Monitor page load times, API response times, error rates, and system performance
Data Collected: Page load times, API latency, error logs, performance metrics
We integrate with trusted third-party services that may set their own cookies on your device. We do not control these third-party cookies. Each third party has its own cookie policy and data practices.
Purpose: Authentication, session management, database hosting
Cookies Set: sb-access-token, sb-refresh-token, sb-auth-token
Data Collected: User authentication data, session information
Privacy Policy: https://supabase.com/privacy
Purpose: Shipping rate calculation, label generation, tracking
Cookies Set: Carrier-specific cookies (if any) when accessing carrier APIs
Data Collected: Shipping addresses, package details, tracking information
Note: Carrier APIs are typically server-to-server and do not set cookies in your browser
Purpose: Order synchronization, e-commerce integration (if configured)
Cookies Set: Platform-specific cookies (if any) during OAuth authentication
Data Collected: Order data, customer information, product details
Privacy Policies: Shopify, Oracle/NetSuite
Purpose: AI-powered shipping rule generation (if you use AI features)
Cookies Set: OpenAI may set cookies during API interactions
Data Collected: AI prompts, business context, generated outputs
Privacy Policy: https://openai.com/privacy/
Important: We are not responsible for the cookie practices of third-party services. We recommend reviewing their cookie policies and privacy policies to understand how they use cookies and collect data.
We use cookies for the following purposes:
Most web browsers allow you to control cookies through their settings. You can:
Learn how to manage cookies in popular browsers:
⚠️ Important: Disabling essential cookies will prevent you from using our Service. You will not be able to log in or access your account. Disabling functional cookies may limit certain features and personalization options.
Notice for California Residents: Under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), California residents have specific rights regarding personal information collected through cookies.
To exercise your CCPA/CPRA rights regarding cookies, please contact us at support@nexli.ai with the subject line "CCPA Cookie Rights Request."
We will respond to your request within 45 days as required by law.
The personal information collected through cookies includes: user identifiers, session data, authentication tokens, IP addresses, browser information, device information, usage patterns, and preferences. See Section 2 for detailed cookie information.
Some browsers include a "Do Not Track" (DNT) feature that signals to websites that you do not want your online activities tracked. We currently do not respond to DNT signals, as there is no industry standard for how to interpret them. However, you can manage cookies through your browser settings as described above.
We may update this Cookie Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and updating the "Last Updated" date.
If you have questions about our use of cookies, this Cookie Policy, or wish to exercise your privacy rights, please contact us:
Company Name: DeliverX IT LLC
Service Name: NexPort
Location: Riverside, California, United States
Email: support@nexli.ai
For more information about our data practices and legal policies, please review:
Comprehensive information about how we collect, use, and protect your personal information
Legal terms and conditions governing your use of the Service
Guidelines for appropriate use of the Service